Shipping policy

Shipping Destinations

We ship orders to the countries available for selection at checkout.

Please note that shipping availability may vary by destination.

Shipping Rates

Hungary

  • Orders under HUF 30,000: HUF 1,500
  • Orders of HUF 30,000 or more: Free shipping

Orders within Hungary are shipped with Magyar Posta.

International

  • Orders under €100: €13
  • Orders of €100 or more: Free shipping

International orders are shipped with Spring GDS.

The applicable shipping cost will be shown at checkout before you complete your purchase.

Processing Time

All Zanoa Magic Jewelry pieces are handmade. Orders are normally prepared for shipment within 3–5 business days after payment has been received.

During busy periods, holidays, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will contact you.

Estimated Delivery Times

The following delivery times are estimates and begin after your order has been shipped:

  • Hungary: 2–5 business days
  • International destinations: 5–14 business days

Delivery times may vary depending on the destination, customs procedures, the shipping carrier, and other circumstances outside our control.

Please note that customs delays may result in longer delivery times.

Tracking

All orders are shipped with tracking.

Once your order has been shipped, you will receive a tracking number so that you can follow the progress of your package.

Orders within Hungary are shipped with Magyar Posta.

International orders are shipped with Spring GDS.

Please make sure that your shipping address is complete and accurate. We are not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

Customs, Duties and Import Taxes

Please note: Import duties, taxes and handling fees may apply to orders outside the EU, US and Canada and are the customer's responsibility.

For orders where duties and import taxes are collected at checkout, the applicable amounts will be shown before the order is completed.

For other international destinations, any customs duties, import taxes, or handling fees charged by the destination country are the customer's responsibility.

Customs rules and charges vary between countries, and we cannot predict or control these charges.

Delivery Problems

If your order appears to be delayed, please check the tracking information first.

If an order is marked as delivered but you have not received it, please contact us and we will do our best to assist you.

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to collect the package, additional shipping costs may apply if the order needs to be shipped again.

Contact

If you have any questions about shipping or delivery, please contact us at:

Email: noemizalavari@gmail.com